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Warren Wilson uses a single username and password pair for many online campus resources, including myWWC, Online Course Management (Moodle), and campus WiFi.

Note that some resources require a separate username and password that is managed elsewhere.  These include NetPartner (Financial Aid) and GivePulse (Service Learning Office).  

 

Getting Help with Login Problems

New Students

You should have received a temporary username and password in the mail on page 4 of The WWC Guide to Advising, Registration & Academic Support.  Please use that username and password and follow the instructions to setup your account and reset your password.

If you do not have your temporary password (or if you deposited later in the Summer), then please contact web@warren-wilson.edu.

Returning Students, Faculty & Staff

Please use our Password Reset Portal to reset your password using your security questions and recovery email.

If you have not seen Password Reset Portal before, your profile there may not be complete, and you will require direct IT office assistance.  The “Forgot Password” button on the portal will not function properly if you have not yet set up your password reset portal profile.

If you need immediate assistance, please reach out to the Warren Wilson ITS Helpdesk at 828-771-3094. If you should contact us via email (to helpdesk@warren-wilson.edu) please provide a way that we can call you back.

 

Using the Password Reset Portal

Employees using work computers running Windows on the network domain (on campus) should change their password within Windows instead of using the Password Reset Portal.

Your username and password are managed on a self-service website that provides security questions and the ability to reset a password.  New users will need to setup their account and security questions.  Existing users can login and reset a password as needed.  Below are instructions for both.

 

Creating a new account in the Password Reset Portal

Please use these instructions to create a new account in our Password Reset Portal.

 

Resetting your student password in the Password Reset Portal
  • You will need an existing Password Reset Portal account with security questions setup to use this service.
  • If you've forgotten your password, click the "Forgot My Password" button.  If you do not have an account on the Password Reset Portal, please contact the ITS Helpdesk at 828-771-3094 or helpdesk@warren-wislon.edu.
  • If you know your current password, login to the Password Reset Portal by clicking "My Account" and entering your network username and password.
  • Use this instruction sheet, starting on page 2, and begin the steps listed under "Resetting Your Password."